Jack Salvetti used this slide deck during his presentation at the Ohio Society of CPAs Financial Institution Conference webcast on August 27, 2020. His presentation:
• Discusses key areas impacting retail and commercial banking: credit management, revenue compression, customer service, and operating model adjustments,
including cost control and innovation.
• Creates a checklist of issues and initiatives that should be considered to support customers, maintain business, reinforce the organization, and positively impact
the economy and society.