Strategy Vs. Strategically Focused?

2-Minue Test Reveals Key Performance Profiles

By Jack Salvetti and Nancy Schell

Most banks have strategies, but that doesn’t mean they’re strategically focused. The former often reflects a cursory approach for doing business, the latter a corporate culture.

One with a high degree of leadership and accountability driving the organization. Where the board provides senior management with a corporate vision and well-defined goals, and holds them responsible. Employees understand company direction and how their performance contributes to it. Strategically focused banks readily achieve improved customer service and productivity objectives, perform above industry average and provide value to shareholders. 

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